Benefit-Assist gives employees instant, accurate answers about their benefits - drawn directly from your plan documents. No hold times. No guesswork. No jargon.
Employees get clear, specific answers. HR gets fewer interruptions. Brokers deliver a smarter benefits experience.
Ben pulls answers directly from the employer's uploaded plan documents - not generic summaries or outside databases. Employees get information that reflects their real coverage.
Employees can ask questions and receive answers in either English or Spanish - making benefits more accessible to every member of the workforce.
Ben works by voice or text message, so employees can get answers the way that's most comfortable for them - whether they're at a desk or on the go.
Available on both iOS and Android. Employees can access their benefits assistant from their personal device, no special hardware or setup required.
Getting started takes three steps - and your employees never have to read the plan document themselves.
The employer's benefits plan documents are securely uploaded into Benefit-Assist. Ben learns your specific coverage - not a generic template.
Employees open the app and ask Ben anything about their benefits - by voice or text, in English or Spanish, whenever they need help.
Ben responds with a clear, plain-language answer drawn directly from the loaded plan documents - no call center, no wait time.
Benefit-Assist is an informational tool. It is not medical, legal, or financial advice.
Benefit-Assist is designed for the employers and brokers responsible for helping employees understand their coverage.
Reduce the volume of routine benefits questions your HR team fields every open enrollment season - and all year long.
Offer clients a modern, AI-powered benefits experience that reflects your commitment to service - without adding to your support load.
We work directly with employers and benefits brokers. Reach out to start a conversation - no forms, no sales funnels.
support@benefit-assist.com